Contact Us

Terms & Conditions

By purchasing, subscribing to, or using Wonder Cubes products and services, you agree to the following Terms & Conditions. These policies are in place to ensure transparency, protect your rights as a customer, and safeguard the company. Please read them carefully before placing an order or beginning a subscription.

1. Wellness & Intent

Wonder Cubes products are designed to support your daily wellness and lifestyle goals using natural, plant-based ingredients. Our drinks are not intended to diagnose, treat, cure, or prevent any disease, nor are they a substitute for professional medical advice, diagnosis, or treatment. Customers are advised not to discontinue any prescribed medication or medical routine without consulting a qualified healthcare provider.

2. Individual Responsibility

By using Wonder Cubes, the customer acknowledges and agrees that the consumption of our drinks is solely at their own discretion and responsibility. Results may vary depending on lifestyle, health conditions, and dietary habits. Wonder Cubes holds no liability for any adverse effects, reactions, or lack of results. Customers should consult their healthcare provider before introducing any new food product, especially in cases of pre-existing conditions, allergies, or ongoing treatments.

3. Meal Replacement Disclaimer

Our products are not intended to be full meal replacements. Customers should not rely solely on Wonder Cubes for daily nutrition. A well-balanced diet that includes a variety of whole foods is essential for overall wellness.

4. Frozen Product Handling & Delivery

Wonder Cubes are delivered in frozen form and must be placed in a freezer immediately upon receipt. We do not leave packages unattended due to the perishable nature of the product. If the customer is unavailable to receive the first delivery, a rescheduling fee of $15 will apply. This charge applies to every failed delivery attempt thereafter.

5. Subscriptions, Cancellations & Refunds

Wonder Cubes operates on a subscription-only model; one-time purchases are not available. Customers must select from the available subscription plans. To cancel, customers must do so at least 7 days before the next billing cycle. Cancellations after that point will be charged and are non-refundable. By subscribing, the customer acknowledges and agrees to these terms.

6. Allergy & Ingredient Acknowledgement

While we do not directly add preservatives, artificial flavors, or colorants to our drinks, some ingredients (such as seeds and nuts) are sourced from third-party facilities and may contain traces of gluten, preservatives, or allergens. It is the customer’s sole responsibility to review list of ingredients before purchasing. Wonder Cubes is not liable for any allergic reactions, sensitivities, health concerns or fatalities resulting from the consumption of any selected product.

7. Results & Expectations

Wonder Cubes are crafted to support wellness, but results are not guaranteed. Some users may experience positive changes; others may not. These outcomes depend on various personal factors including consistency, lifestyle, age, and individual health conditions. We make no claims or promises regarding effectiveness, outcomes, or medical results.

8. Product Modifications

Wonder Cubes products cannot be modified on an individual basis. The only available customization is the option to select seedless drinks where applicable. All other ingredients will remain as listed. It is the sole responsibility of the customer to thoroughly review ingredient information before placing an order. Wonder Cubes shall not be held liable for any reaction, sensitivity, discomfort, injury, or fatality resulting from the consumption of any ingredient present in the selected product.

9. Origin of Formulation & Professional Involvement

The formulations of Wonder Cubes have been developed by a team of dietitians based in India. These professionals have created the recipes using ancient, traditionally known ingredients that have long been used to support overall wellness and balanced living. No Canadian-licensed dietitian or medical professional has been involved in the development or approval of these recipes. Customers acknowledge and accept this upon purchase and consumption of Wonder Cubes.

10. Legal & Liability Limitations

Under no circumstances shall Wonder Cubes or its representatives be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Use of Wonder Cubes implies full acceptance of risk and agreement to all listed terms.

11. Policy Updates

Wonder Cubes reserves the right to update these Terms & Conditions at any time without prior notice. The most current version will always be available on our website. Continued use of our products constitutes acceptance of the latest version.

12. Customer Acknowledgement of Risk

By purchasing and consuming Wonder Cubes, the customer confirms they do so voluntarily and fully accept all associated risks. Wonder Cubes is not liable for any injury, illness, reaction, and/ or resultant fatalities or loss—whether direct or indirect—related to product use or misuse.

13. No Medical Claims

All content provided on our website, social media, labels, or communications is for general informational purposes only and must not be interpreted as medical advice. Wonder Cubes does not diagnose, treat, prevent, or cure any medical condition, and all decisions should be made in consultation with a licensed healthcare provider.

14. Marketing & Testimonials Disclaimer

Customer reviews, testimonials, and success stories are individual opinions and experiences. Wonder Cubes does not guarantee similar results. Any marketing content should not be interpreted as a promise, claim, or assurance of benefits.

15. Use Outside of Intended Purpose

Wonder Cubes are to be used only as directed and intended for personal wellness support. Any use outside of this context—such as overconsumption or misuse—is the sole responsibility of the customer. Wonder Cubes is not liable for damages resulting from such use.

16. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of British Columbia, Canada. Any dispute or legal claim arising from the use of Wonder Cubes products or services shall fall under the exclusive jurisdiction of the courts of British Columbia.

17. Storage & Usage Disclaimer

Wonder Cubes must be stored in a freezer at all times. Improper storage—such as keeping the cubes at room temperature or refrigerating them—may lead to spoilage, texture change, or reduced quality. Wonder Cubes is not responsible for any negative effects resulting from incorrect storage or handling after delivery.

18. Customer Communications & Consent

By subscribing or purchasing from Wonder Cubes, you agree to receive order-related and promotional communication via email, SMS, or phone. You may unsubscribe from marketing communications at any time, but we reserve the right to send essential service-related messages related to your order or subscription.

19. Delivery Responsibility & Limitations

Wonder Cubes depends on individual delivery drivers to deliver your order. While we strive to ensure that deliveries reach you on time and in proper condition, Wonder Cubes is not responsible for any delays, damages, or issues caused by the delivery drivers. Any concerns related to delivery can be reported to us, and we will do our best to support you. However, we are unable to offer any compensation and shall not be held liable for delivery-related problems.

20. Shared Kitchen & Cross-Contamination Acknowledgement

Wonder Cubes products are prepared in a shared kitchen facility. While we primarily use our own juicers, blenders, and other equipment, there may be occasions where shared equipment is used. Despite following best practices for hygiene and cleaning, traces of gluten, nuts, seeds, or other allergens may be present due to the shared nature of the facility. By purchasing or subscribing, the customer acknowledges this and accepts full responsibility for any potential exposure.

21. Raw Ingredient Variability Disclaimer

Our ingredients are sourced from trusted suppliers; however, since we work with natural, plant-based materials, seasonal changes or sourcing limitations may lead to slight variations in taste, color, texture, or aroma from batch to batch. These natural changes do not affect the overall quality or intent of the product. Wonder Cubes is not liable for customer dissatisfaction related to natural variations in raw materials.

22. Product Appearance & Marketing Accuracy

All images, videos, and descriptions provided on our website, social media, or marketing materials are for illustrative purposes only. While we strive to present our products accurately, the final product may vary slightly in appearance or consistency. Wonder Cubes shall not be held liable for discrepancies between marketing visuals and actual product delivery.

23. Use by Date & Consumption Responsibility

Each Wonder Cube should be consumed by the “Use By” or “Best Before” date stated on the packaging. Wonder Cubes is not liable for any adverse effects caused by consuming expired or improperly stored products. The customer is solely responsible for monitoring the shelf life of the product once received.

24. Ingredient & Recipe Rights

Our drink recipes are proprietary and developed by our team using ancestral knowledge and wellness practices. Any copying, reverse engineering, or reproduction of Wonder Cubes’ formulations, content, or product structure is strictly prohibited and subject to legal action under intellectual property law.

25. Misuse & Unauthorized Use

Wonder Cubes are intended for personal wellness support only. Any use of the product for commercial resale, promotion under another brand, or unauthorized purposes is strictly prohibited. We are not liable for any issues arising from misuse or repackaging of our product.

26. Force Majeure

Wonder Cubes shall not be held liable for delays, service interruptions, or failure to perform due to causes beyond our control, including but not limited to: natural disasters, pandemics, strikes, shortages, transport disruptions, power failures, or government restrictions.

Customer Agreement Checkbox for Checkout Page

On your checkout page, include the following checkbox with a link to this full Terms & Conditions page:

[ ] I have read and agree to the Wonder Cubes Terms & Conditions. I understand that Wonder Cubes are not a substitute for medical advice or treatment, and I accept full responsibility for my purchase and use.

Free Shipping

We provide free shipping

Fast Delivery

We always deliver.

Secure Payment

We ensure secure payment

24/7 Support

We provide support to our customers